Comprehensive Guide to Jersey Central Power & Light (JCP&L)

Jersey Central Power & Light (JCP&L) is a utility company that serves 1.1 million customers in central and northern New Jersey. It is a subsidiary of FirstEnergy Corp. and operates within 13 counties, including Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union, and Warren counties.

Key Information about JCP&L:

Customer Choice Program:
- JCP&L customers have the option to choose their electric generation supplier. A list of licensed suppliers who meet all requirements to serve JCP&L customers is available on the FirstEnergy website.
Net Metering:
- JCP&L offers a net metering program that allows customers with solar panel systems to offset the amount of energy they buy from the utility by the amount of energy generated by their solar panels. This program is available to all customers within JCP&L’s service territory. The net metering rates are determined by multiplying the amount of net metering credits produced annually by the current retail rate.
Interconnection Process:
- Customers using renewable energy sources that are eligible for net metering can follow a specific interconnection process. This process includes submitting an Interconnection Application Agreement, a One-Line Diagram, and a Site Plan. There are different interconnection costs for Level 1, Level 2, and Level 3 customers.
Billing and Rates:
- JCP&L provides detailed information on its charges and billing practices. Customers can compare their current rates with those offered by third-party suppliers to potentially save money. The "Price to Compare" is a useful tool for this comparison.
Customer Assistance and Programs:
- JCP&L offers various bill assistance programs and special services for customers. They also provide discounts and rebates on energy efficiency products through their Energy Saving Hub.
Outage and Emergency Services:
- For reporting power outages or emergencies, customers can call 1-888-LIGHTSS (1-888-544-4877). JCP&L also has a Storm Center for updates on storm-related outages.
Recent Developments:
- JCP&L is upgrading its Morristown substation to improve service reliability for 23,000 customers in northern New Jersey. This $78 million project aims to minimize power outages by raising equipment within the facility.

Preview

For more detailed information or specific inquiries, customers can contact JCP&L's customer service at 1-800-662-3115 or visit their official website.

Comprehensive Guide to Jersey Central Power & Light (JCP&L)

Key Information about JCP&L:

Customer Choice Program:
- JCP&L customers have the option to choose their electric generation supplier. A list of licensed suppliers who meet all requirements to serve JCP&L customers is available on the FirstEnergy website.
Net Metering:
- JCP&L offers a net metering program that allows customers with solar panel systems to offset the amount of energy they buy from the utility by the amount of energy generated by their solar panels. This program is available to all customers within JCP&L’s service territory. The net metering rates are determined by multiplying the amount of net metering credits produced annually by the current retail rate.
Interconnection Process:
- Customers using renewable energy sources that are eligible for net metering can follow a specific interconnection process. This process includes submitting an Interconnection Application Agreement, a One-Line Diagram, and a Site Plan. There are different interconnection costs for Level 1, Level 2, and Level 3 customers.
Billing and Rates:
- JCP&L provides detailed information on its charges and billing practices. Customers can compare their current rates with those offered by third-party suppliers to potentially save money. The "Price to Compare" is a useful tool for this comparison.
Customer Assistance and Programs:
- JCP&L offers various bill assistance programs and special services for customers. They also provide discounts and rebates on energy efficiency products through their Energy Saving Hub.
Outage and Emergency Services:
- For reporting power outages or emergencies, customers can call 1-888-LIGHTSS (1-888-544-4877). JCP&L also has a Storm Center for updates on storm-related outages.
Recent Developments:
- JCP&L is upgrading its Morristown substation to improve service reliability for 23,000 customers in northern New Jersey. This $78 million project aims to minimize power outages by raising equipment within the facility.

Preview

For more detailed information or specific inquiries, customers can contact JCP&L's customer service at 1-800-662-3115 or visit their official website.